Shipping policy

Shipping Policy

Last updated: 10/28/2025

Thank you for supporting my art! Each piece is carefully packaged and shipped to ensure it arrives safely and beautifully.

Processing Time

All orders are processed within 3–7 business days.
Original artwork may require additional handling time to ensure proper packaging and protection. You’ll receive a confirmation email once your order has shipped.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:

• Domestic (U.S.) orders: 4–10 business days after shipping

• International orders: 10–21 business days after shipping

Delivery delays may occasionally occur due to postal service issues, customs, or holidays.

Shipping Carriers

All orders are shipped through trusted carriers such as USPS, UPS, or FedEx, depending on your location and package size.

Order Tracking

You’ll receive a shipping confirmation email with tracking information once your order has been shipped. Please allow up to 24 hours for tracking updates to appear.

Packaging

All artwork is securely packaged to prevent damage during transit.

Damaged or Lost Packages

If your order arrives damaged, please contact me within 7 days of delivery with photos of the damage. I’ll do my best to replace the item or offer a suitable solution.
I am not responsible for packages lost or stolen after confirmed delivery, but I’ll assist you in filing a claim with the carrier if needed.

Questions

If you have any questions about your order or shipping, please reach out to me at moodmelt.us@gmail.com